Privacy Policy

1. Introduction

Welcome to Monvirae Casino Hotel ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or stay at any of our casino hotel locations.

By accessing or using our services, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

We collect several types of information from and about users of our services:

2.1 Personal Information

• Contact information (name, email address, mailing address, phone number)
• Government-issued identification (for check-in and gaming purposes)
• Payment information
• Date of birth and age (to verify gaming eligibility)
• Membership and loyalty program information
• Booking and reservation details

2.2 Non-Personal Information

• Usage data about how you interact with our website
• Browser and device information
• IP address and location data
• Gaming preferences and activity

3. How We Collect Information

We collect information in several ways:

• Direct interactions when you provide information to us
• Automated technologies through cookies and similar tracking technologies
• Third-party sources such as business partners, social media platforms, and payment processors
• Security cameras in our casino hotel properties

4. How We Use Your Information

We use your information for various purposes, including:

• Providing and maintaining our services
• Processing reservations and transactions
• Managing your account and membership
• Personalizing your experience at our casino hotel properties
• Marketing and promotional communications
• Improving our website and services
• Ensuring security and preventing fraud
• Compliance with legal obligations

5. Disclosure of Your Information

We may disclose your personal information to:

• Our subsidiaries and affiliates within the Monvirae Casino Hotel group
• Service providers who perform services on our behalf
• Business partners for joint marketing efforts
• Regulatory authorities and gaming commissions as required by law
• Potential buyers in the event of a merger, acquisition, or sale

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access and review your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Opt-out of marketing communications
• Data portability

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. International Data Transfers

As a global casino hotel operator, we may transfer your information to countries other than where you reside. We ensure appropriate safeguards are in place to protect your information during such transfers.

9. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. The "Last Updated" date at the top of this page indicates when this Privacy Policy was last revised. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: